motifbetPrivacy Policy
This page describes what we collect when you use motifbet and how we keep that data protected. We at motifbet process personal information only to the extent necessary to operate our platform, verify your identity, process your deposits and withdrawals, and comply with applicable law. Your data security is a core commitment we undertake with every transaction on our service.
Our privacy approach centres on transparency and minimal collection. We do not sell your information to third parties, and we do not share your payment details beyond the processors required to settle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet transactions. This policy sets out your rights, our obligations, and the practical steps we take to protect what you tell us.
Services on motifbet are available only where local law permits. If your jurisdiction restricts online gaming, we do not provide access regardless of your location attempt. We apply geographic controls and account verification to enforce this boundary.
What We Collect on motifbet
We collect your email address, chosen username, and password when you register. During account verification, we require a government-issued identity document (national ID, passport, or driving licence) and a confirmed payment method. If you use a bank virtual account with BCA, e-wallet, mobile banking, or local payment, we collect the account holder name and account number. For e-wallet deposits via online payment, e-wallet, or mobile banking, we receive confirmation of the transaction but do not store your wallet credentials.
We also collect behavioural data: which markets you view (Liga 1, Champions League, esports), which games you play (live roulette, slots such as Aviator or Sweet Bonanza), your session timestamps, and your IP address. This data helps us detect fraud, personalise your interface, and improve game availability. We do not sell this data to advertisers or analytics firms outside our own team.
Third-Party Processors on motifbet
Our payment processor handles local payment and e-wallet routing; they see only transaction amounts, your registered name, and a transaction ID. They do not see your betting history or personal contact details beyond what is necessary to settle the transfer. Our hosting provider stores our databases on servers that may sit outside your jurisdiction; they are bound by encryption and access controls. We use a standard analytics tool to track page load times and error rates, not user behaviour or account details.
Your Rights on motifbet
You have the right to request a copy of all data we hold about your motifbet account. You may ask us to correct any inaccuracy. You may request deletion of your account and associated records, provided no outstanding balance or unresolved dispute exists. We will respond to such requests within 30 days. To exercise these rights, contact our support team through the help section on your account or via the contact details in the footer.
- Request a data export in a standard format.
- Correct any registered detail (name, email, payment method).
- Ask us to delete your account after settlement of all transactions.
- Lodge a complaint with your local data protection authority if you believe we have mishandled your information.
Our motifbet Data Protection Practice
We encrypt all communication between your device and our servers using TLS 1.2 or higher. Your password is hashed and never stored in plain text. Payment information is tokenized—your card or bank details are replaced with a unique reference that our processor uses instead. We do not retain full card or account numbers after a transaction completes.
Our servers are protected by firewalls and intrusion detection. We run regular security audits and penetration tests. Staff access to customer data is restricted by role and logged. We maintain backups in a separate, encrypted facility in case of data loss. If a breach occurs, we will notify affected users and relevant authorities within the timeframe mandated by local law.
We at motifbet treat your privacy as foundational to trust, not an afterthought to compliance.
Data retention on motifbet follows this schedule: account registration and identity documents remain on file for seven years after account closure to meet anti-money-laundering requirements. Transaction logs (deposits, withdrawals, bet records) are retained for three years. Cookies and session files are deleted upon logout or after 90 days of inactivity. Backups are purged after one year. If you request deletion before this schedule expires, we will delete active records immediately and flag historical records as anonymized.
Our jurisdiction is set by the law of the countries where our servers operate and where we hold operational licenses. You consent to this jurisdiction by creating an account on motifbet. If a dispute arises regarding your data, we will resolve it according to these terms and applicable data protection law. Your remedies include requesting correction, deletion, or damages through local courts or regulatory bodies.